John Hoban 570-242-8836
jnaboh@gmail.com
Semi-retired & Stroudsburg Technology
Owner
Configure, sell and repair computers solutions. Hardware repair. Windows, Mac OS X, iOS Software, Chromebooks and Account Security. Taking calls and troubleshooting issues.
January 2013– November 2016
Apple Inc.
At Home Advisor
AppleCare Technical Support
Customer support. Trained in Mac hardware and OS X , iOS and Account Security. Taking calls and troubleshooting issues regarding Apple OS X, desktop and laptop computers, iOS iPads and iPhones and Apple software.
January 2011 – November 2013
C3i, Inc.
Customer support consisting of Sanofi employees. Onsite at Sanofi-Pasteur, Swiftwater, PA Title: Service Desk Analyst
C3i took over the Pomeroy contract with Sanofi-Pasteur.
I kept the same position I had with Pomeroy.
June 2010 – January 2011
Pomeroy Consulting
Customer support consisting of Sanofi employees. Onsite at Sanofi-Pasteur, Swiftwater, PA . Title: Support Analyst / Help Desk
Support for all Sanofi Pasture User Computers, Applications and Servers in North America and Canada. The main OS being MS Windows.
March 1987 – June 2010
Roadway Freight
Tannersville, PA
Dock foreman – Outbound operations. Supervising a union crew of twelve men loading freight stripped from inbound trailers to outbound destination trailers.
October 1985 – March 1987
Compewterware
East Stroudsburg PA
Technician /Salesman
Hardware repair in house and on customer site. Software support. Inside and outside sales.
September 1983 – October 1985
ComputerLand of Allentown
Service Technician
Configured and tested new computers, delivered and installed hardware and software at end user locations and trained users.
May 1982 – April 1983
R.E.T.S Electronics Technical School
Broomall, PA
Technician/Student
Worked for the school service department while attending school.
Assembling test equipment used in classrooms. Printed circuit boards. And mechanical assemblies.
Training and Certifications
Current Comptia A+ I.T. Technician certification Computer hardware technician
IBM PC certified
Star Micronics printer repair certified
Compaq computer certified
References
Mary Guthrie 570-595-0499
Cheryl Boyd 908-310-7487